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Re-opening post Coronavirus

Hello! Everyone here at TWWillcox hopes you have all managed to stay healthy and have managed to keep yourselves busy during the unprecedented times we find ourselves in.


As you may have heard, shops are beginning to reopen on the 1st of June. Currently as it stands, we are preparing to open on Monday 15th June with the provisional opening times of Monday-Friday, 10am-3pm but this could be subject to change in line with government advice. When we reopen, we will ask you to comply with a couple of guidelines outlined below to help keep you safe as well as our staff.


- We will ask for only one customer in the shop at a time. If there is a queue, there will be a designated spot sign posted outside.

- There will be at least two members of staff in the shop ready to assist you and direct you to where we would like you to be.

- We will provide hand sanitiser for you to use on entering the shop.

- There will be markings on the floor (to help us stay 2 metres apart), but don't worry, we will let you know where is best depending on your query!

- We will have masks to cover our nose/mouth and will be regularly using hand sanitiser and washing our hands - we know this is difficult to get used to seeing when you enter a shop!

- If you need a watch battery, watch strap or small repair that can be completed on the premises, we will ask you to remain in the shop whilst we complete this, it could take up to ten minutes.


As we cannot predict what will happen in the next couple of weeks and although we are working to this date, it is subject to change. Our Facebook page will be updated regarding this, the link to which is https://www.facebook.com/TWWillcox/. This would be the best place to keep up to date with our plans.


We hope to see you all soon and that we can return to some kind of normality in the near future. If you have any questions, please feel free to send us a message via this website or on our Facebook page if that is more convenient, we are always here to reply! If you would like to call us with regards to opening times, repairs etc. our shop contact number is 01665 602137 - but please note we will not be taking calls until the shop is open.


See you all soon!


All at TWWillcox









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